Comprehensive Back Office Support for Medical Offices by OndagoMD
Insurance Verification
Accurate
Insurance verification is a critical step in the patient intake and billing process that directly impacts your medical practice’s revenue cycle and operational efficiency. At OndagoMD, we provide accurate, real-time insurance eligibility checks designed to minimize claim denials, reduce billing errors, and speed up reimbursement timelines.
Our insurance verification process involves:
✔️ Accurate, real-time insurance eligibility checks to reduce claim rejections and accelerate billing. Our thorough verification process ensures coverage confirmation before visits, helping your billing stay smooth and efficient.
Prior Authorization Assistance
Efficient handling
✔️ Efficient handling of insurance pre-authorizations to avoid treatment delays. We manage submissions and follow-ups promptly so your patients receive timely care without administrative hurdles.
Referral Management
✔️ Streamlined coordination and scheduling of patient referrals to specialists. We reduce your administrative workload and enhance patient experience by ensuring smooth referral transitions.
Medical Transcription Support
✔️ Precise transcription services fully integrated with your EHR for accurate patient records. Maintain detailed clinical documentation while freeing your staff from manual record-keeping.
24/7 Bilingual Support
Improves Patient Satisfaction
✔️ Around-the-clock assistance from trained professionals fluent in English and Spanish. From patient inquiries to urgent front desk tasks, our team supports your practice anytime, improving accessibility.
Multilingual Communication
With a bilingual team fluent in English and Spanish, we bridge language gaps and facilitate clear, compassionate communication with a diverse patient population. This inclusivity improves patient trust, satisfaction, and overall care experience.
Free Estimation
Join Our Growing Family of Satisfied Clients
Discover how ONDAGOMD can simplify your front desk operations and improve your practice’s efficiency today.
Contact us to schedule a free consultation and learn more about our customized solutions.