Transform Your Medical Office with Expert Front Desk Support by OndagoMD

Transform Your Medical Practice with OndagoMD’s Expert back Office Support

We handle insurance verification, referral management, transcription, and 24/7 bilingual assistance—so your team can focus on patient care. Discover seamless, HIPAA-compliant admin solutions for medical offices. Get started today!

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services

Managing a medical practice is challenging. Let OndagoMD simplify your Back Office operations with reliable, cloud-based support tailored specifically for healthcare providers. Our services help reduce administrative burdens, speed up insurance processes, and enhance patient experience—so you can focus on delivering quality care.

Insurance Verification

Reduce claim denials and speed up billing

We provide accurate, real-time verification of patient insurance eligibility to help your practice reduce claim denials and minimize billing errors. Our thorough insurance checks ensure that coverage details are confirmed before patient visits, streamlining your billing process and improving cash flow.

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Prior Authorization Assistance

Improve patient satisfaction with seamless communication

Navigating the complex world of insurance pre-authorizations is time-consuming and prone to delays. Our expert team efficiently manages the prior authorization process, submitting requests promptly and following up diligently to secure approvals. This helps prevent treatment interruptions and ensures your patients receive timely care.

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Medical Transcription Support

Ensure full HIPAA compliance and secure data management

Accurate clinical documentation is essential for quality patient care and compliance. Our medical transcription services deliver precise, timely transcriptions fully integrated into your electronic health records (EHR) system. We help maintain clear, detailed patient records while reducing the administrative workload on your staff. AI technology recognizes CPT and ICD codes on a fully compliant SOAP note.

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Manage patient referrals seamlessly

Referral Management

Coordinating patient referrals to specialists can be complicated and labor-intensive. We streamline this critical task by managing the scheduling, documentation, and communication involved in referral processes. Our organized approach reduces administrative burdens, improves patient satisfaction, and ensures smooth transitions within the healthcare network.

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Why Choose us

At OndagoMD, we specialize in services that keep your office running smoothly and your patients satisfied. Our Back Office solutions are designed to integrate seamlessly with existing healthcare systems and processes in your office.

Always On Time

Proven track record improving administrative workflows and reducing costs

AI Medical Transcription Support

Accurate clinical documentation is essential for quality patient care and compliance. Our medical transcription services deliver precise, timely transcriptions fully SOAP Compliant.

24/7 Bilingual Support

Round-the-clock assistance from trained, English and Spanish-speaking professionals.

Testimonials

What My Clients Say?

“OndagoMD’s cloud solutions transformed our operations and improved patient satisfaction.”

— Dr. Lisa MCEO

Their back office support saved us hours in manual processing each week.”

— Clinic ManagerHarmony Clinic

“Thanks to OndagoMD, our front desk operations have never been smoother. Their knowledgeable team helped us reduce paperwork errors and improve patient communication, allowing us to focus on quality care. We highly recommend their services to any medical practice looking for reliable, HIPAA-compliant support.”

— Sarah T., Office ManagerLakeside Pediatrics